Name Size Creator Creation Date Labels Comment  
PDF File AgentSummaryReport_output.pdf 35 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterPresentedCallsReport_monthtodate_samplyingWeekly_output.pdf 32 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentActivityDetailReport_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentCallReport_1day_MultipleAgents_hourlySampling_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterPresentedCallsReport_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterReport_output.pdf 31 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentActivityReport_output.pdf 28 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentCallDetailReport_output.pdf 28 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentUnavailabilityReport_1day_output.pdf 26 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AbandondedCallReport_output.pdf 25 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentDurationReport_MultipleAgents_output.pdf 24 kB Ben Edwards Feb 12, 2019 14:41
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PDF File ServiceLevelReport_output.pdf 23 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentCallReport_1day_MultipleAgents_output.pdf 22 kB Ben Edwards Feb 12, 2019 14:41
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PDF File AgentCallBySkillReport_output.pdf 21 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterIncomingCallsReport_1week_samplingDaily_output.pdf 21 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterIncomingCallsReport_1month_samplingMonthly_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterIncomingCallsReport_1week_samplingWeekly_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterIncomingCallsReport_1day_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterOverflowMatrix_1month_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41
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PDF File CallCenterOverflowMatrix_1day_output.pdf 20 kB Ben Edwards Feb 12, 2019 14:41
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