The following steps will allow you to program a Polycom VVX 400 or 410 for use with a non-Evolve IP managed remote or home network. Steps include access the Admin menu, setting the Boot Server and VLAN ID.

Click here if you need the steps to Reset a Polycom VVX 400 

Step 1: Press the 'home' key to access to main menu

Step 2: Use the direction pad to select Settings

Step 3: Press 2 for Advanced

Step 4: Input the Admin password 456 if the phone is factory defaulted or 347 479 989 if the phone already has an Evolve IP configuration file installed.

Step 5: Press 1 for Administration Settings

Step 6: Press 1 for Network Configuration

Step 7: Select Provisioning Server

Step 8: Select DHCP Menu

Step 9: Select Boot Server and set it to Static

Step 10: Press 'back' and then arrow down to Server Address and press 'edit'

Step 11: Use the keypad to type in  - tftp.voip.evolveip.net/ enterprise#


Replace enterprise# with the value found here in OSSmosis 5:

Step 11: Go back to the Network Configuration menu and select Ethernet Menu

Step 12: Arrow down and select VLAN Menu

VLAN ID

Please check Nagios for the voice VLAN ID

Step 12: Edit the VLAN ID value. Remove any number in this field by pressing the '<<' softkey and then press 'save'

Step 13: Press 'back' until prompted to Save Config. Press select to initiate a reboot of the handset.

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