The following steps will allow you to program a Polycom VVX 400 or 410 for use with an Evolve IP managed network. Steps include access the Admin menu, setting the Boot Server and VLAN ID.
Click here if you need the steps to Reset a Polycom VVX 400
Step 1: Press the 'home' key to access to main menu
Step 2: Use the direction pad to select Settings
Step 3: Press 2 for Advanced
Step 4: Input the Admin password 456 if the phone is factory defaulted or 347479989 if the phone already has an Evolve IP configuration file installed.
Step 5: Press 1 for Administration Settings
Step 6: Press 1 for Network Configuration
Step 7: Select Provisioning Server
Step 8: Select DHCP Menu
Step 9: Select Boot Server and set it to Custom+Opt.66
Step 10: Go back to the Network Configuration menu and select Ethernet Menu
Step 11: Arrow down and select VLAN Menu
VLAN ID
Please check a known-working phone for the voice VLAN ID
Step 12: Edit the VLAN ID value. Set it to the voice VLAN for the client's network by checking Nagios host or another working phone on the same LAN.
Step 13: Press 'back' until prompted to Save Config. Press select to initial a reboot of the handset.
