- Change Primary Device profile to NONE
2. Delete Business Communicator PC in Ossmosis
Go to Resources on Group Level and delete Primary Profile and delete the PC shared called appearance in Broadsoft if it is not removed when you delete it in Ossmosis.
In Broadsoft, create new Identity/device profile on the userseat.
e.g. dev-6102300832.1946.uc.ucp
line port: 6102300832.1946.uc.ucp
Change to custom creds:
username: dev-6102300832.1946.uc.ucp
password: 347479 (or whatever you prefer as it is necessary for authentication)