X How to Provision an Open Seat Host

Goto Telephony Setup and then click 'manage' under Open Seating

Click on the orange circle in the bottom right corner and then click 'Add New Open Seating Host' 

Populate all required fields
Open Seating Host ID = Extension only ID
Name = Seat Name
Calling Line ID First Name
Calling Line ID Last Name
Phone Number = None
Extension: Any Extension

Device Settings
If the customer is providing a MAC address for a DMS Phone (+1 Polycom or Yealink) use the following link to look up the MAC (lower case) and confirm there is not already a config for the phone or confirm the MAC is not already populated elsewhere in OSSmosis 5

Note: Replace MACGOESHERE with the devices MAC address in lowercase.

https://pconf.evolveip.net/eip-phone-file-server-proxy/10/provisioning?macAddress=MACGOESHERE

If the MAC is already configured, lookup the UserID in Ossmosis System Search and REMOVE the MAC from that field

Then choose the correct 'Device Type' and paste the MAC Address in the new Open Seat Host

If the MAC is not already configured, the phone has not previously been used with Evolve and the Device Type and MAC Address can be populated in the new Open Seat Host fields.

If the customer will need Evolve IP to ship out a leased or purchased +1 Polycom or Yealink for the Open Seat Host

Provide Asset Management with the Enterprise/Group ID, Open Seat Host ID/Name, VLAN information, and Shipping Address

Please auth and ship 1x - PHONE MODEL

eip-0001015186

gr-0001015186

Open Seat Host Name

VLAN = #

ship to:

ATTN:Name

Shipping Address