Product CategoryUCaaS
Product FamilyUsage
Trouble TypeCannot Make Outbound Calls
Support TierTriage
Last Updated08/30/2019

Call Example Template:

Date: MM/DD/YYYY
Time: HH:MM (AM/PM)
Time Zone: (Pacific/Central/Eastern)
Direction: (Inbound/Outbound)

Originating Number: (Caller's #)

Destination Number:( # Called)

Result: (Dead Air, Busy Signal, Carrier Message)

Is the phone registering?

Error messages in OCOM