Product Category
UCaaS
Product Family
Usage
Trouble Type
Cannot Make Outbound Calls
Support Tier
Triage
Last Updated
08/30/2019
Call Example Template:
Date: MM/DD/YYYY
Time: HH:MM (AM/PM)
Time Zone: (Pacific/Central/Eastern)
Direction: (Inbound/Outbound)
Originating Number: (Caller's #)
Destination Number:( # Called)
Result: (Dead Air, Busy Signal, Carrier Message)
Is the phone registering?
Error messages in OCOM