Follow these Steps when you need to add an email address or domain to a white-list or blacklist.
Step-by-step guide
- Log into the customer's administrator portal (Credentials in SS)
- Select Services > Directories > Profile Groups
- To add to a blacklist, select Blocked Senders. To add to a whitelist, select Permitted Senders.
- Select Build and then select either Add Email Addresses or Add Email Domains depending on what needs whitelisted or blacklisted.
- Add in your addresses & domains (One per line) and then select Save and Exit.
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