Follow these Steps when you need to add an email address or domain to a white-list or blacklist.

Step-by-step guide

  1. Log into the customer's administrator portal (Credentials in SS)
    1. https://login-us.mimecast.com/u/login/?gta=administration#/login
  2. Select Services > Directories > Profile Groups
  3. To add to a blacklist, select Blocked Senders. To add to a whitelist, select Permitted Senders.
  4. Select Build and then select either Add Email Addresses or Add Email Domains depending on what needs whitelisted or blacklisted.
  5. Add in your addresses & domains (One per line) and then select Save and Exit.


You may also want to use visual panels to communicate related information, tips or things users need to be aware of.

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