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Local Setup

  1. Pair Bluetooth audio device to local Windows 10 workstation/laptop

  2. Check that device working properly on workstation/laptop

    If the device does not work properly on the local system, it won't work in the remote.

  3. In Settings (gear icon in Windows menu) > System > Sound make new device as default for recording and playback

  4. Download or update latest VMware Horizon Client

    The VMware Horizon Client must be used (not the HTML client) for utilizing an optimized A/V experience.

DaaS Setup

  1. Login to Daas
  2. Open application you are using with audio
  3. Verify the audio settings are set to similar to the options below

Zoom Settings

  • Open the Settings menu in Zoom by clicking on the gear in the upper right side of the zoom start window
  • Choose Audio on the left side of the Setting window
  • Speaker should be set to (VMWare Virtual Audio (DevTap))
  • Microphone should be set to (VMWare virtual Microphone)

Teams Settings

  • Click on the account picture in the upper right side of the Teams window and selecting Settings

  • Click Make a test call and follow the audio instructions

If you can hear the audio instructions and also your recorded voice, you have successfully setup your audio device for DaaS.

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