When a user asks how to use a phone from the office at home, the following steps need to be taken to get the phone reconfigured for home use:
Step 1: Press the Menu Button (labeled as a house)
Step 2: Using the arrows navigate to and select the Settings option using the circular button in the middle of the arrow keys.
Step 3: Press 2 for Advanced options
Step 4: Type in the Password (347479989) and press Enter
Step 5: Press 1 for Administration Settings
Step 6: Press 1 for Network Configuration
Step 7: Select the Provisioning Server option
Step 8: Select the DHCP Menu option
Step 9: Press the key marked Edit, and select the option Static.
Step 10: Press the key marked back
Step 11: Select the Server Type option
Step 12: Select FTP
Step 13: Scroll down to Server Address and set it to tftp.voip.evolveip.net/[customerenterprise#] - then press the key marked ok
Step 14: Press the key marked back
Step 15: Scroll down to the Ethernet Menu option
Step 16: Scroll down to VLAN Menu option
Step 17: Select VLAN ID
Step 18: Press the key marked <<
Step 19: Press the Menu button
Step 20: Select Save Config
If the phone will be returning to an office behind an edgewater, the phone must again be reconfigured with the following steps to the get the phone working:
Step 1: Press the Menu Button (labeled as a house)
Step 2: Using the arrows navigate to and select the Settings option using the circular button in the middle of the arrow keys.
Step 3: Press 2 for Advanced options
Step 4: Type in the Password (347479989) and press Enter
Step 5: Press 1 for Administration Settings
Step 6: Press 1 for Network Configuration
Step 7: Select the Provisioning Server option
Step 8: Select the DHCP Menu option
Step 9: Press the key marked Edit, and select the option Custom+OPT66
Step 10: Press the key marked Back twice
Step 11: Scroll down and select then Ethernet Menu option
Step 12: Highlight DHCP: option and press the key marked edit and select Enabled
Step 13: Scroll down to and select the VLAN Menu option
Step 14: Highlight the VLAN ID option and press Edit
Step 15: Press the key marked << to clear the field, and type in 2
Step 16: Press the Menu button
Step 17: Select Save Config