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The Evolve Teams Enterprise Voice solution leans on the Microsoft Phone System as the primary PBX and our Evolve IP Cisco Broadsoft platform as the advanced PBX.

The following How To Guides provide general instructions on common use cases, frequently asked scenarios, and method of procedures that end users encounter in working with the Evolve Teams Voice

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solution. 

Evolve Teams Voice

Teams

: How to Guides 

  1. Call forward to Evolve Teams

  2. Call Group Pickup and Ring Policy
  3. Call Park and Retrieve

  4. Call Quality Troubleshooting

  5. Executive to Assistant Call Management

  6. Microphone

  7. Send Unanswered Calls to Voicemail

  8. Update Call Forwarding during Outage

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