Product Category | UCaaS |
---|---|
Product Family | Handset Upgrades |
Trouble Type | Yealink |
Support Tier | Triage |
Last Updated | 07/16/2018 |
Features:
All supplied Yealink models have the following standard characteristics:
- HD Quality Sound: Achieved through a combination of software and hardware design leveraging echo cancellation and adaptive jitter buffer
- Multiple codec support
- Power Over Ethernet (PoE) capable
- Power saving modes
Available phone models include the T40G, T42S, T46S, T48S and the DECT wireless W60P series. The 6 line T41S is only available for purchase.
?Model ⇒ | SIP-T40G | SIP-T41/T42S | SIP-T46S | SIP-T48S | SIP-W60P |
Features ⇓ |
|
|
| ||
Available on Seat Types | Common Area | Standard, Enhanced, UC1+ and UC2+ Seat Types | Premium | Any (as upgrade) | Any (as upgrade) |
Download | Datasheet | T41S Datasheet | Datasheet | Datasheet | Datasheet |
LCD | 2.3″ graphical LCD | 2.7″ graphical LCD | 4.3″ color LCD | 7″ color touch screen | 2.4″ TFT color screen |
Resolution | 132 x 64 | 192 x 64 | 480 x 272 | 800 x 480 | 240 x 320 |
Number of Lines Supported | 3 | 6 (T41S) 12 (T42S) | 16 | 16 | 2 per phone (8 on base station) Up to 8 simultaneous call/ base station with up to 2 simultaneous calls per hand set |
Line Keys | 3 | 6 | 10 | 0 (touchscreen) | 6 function keys |
Memory Keys | 3 | 15 (3 pages of 5 keys) | 27 (3 pages of 9 keys) | 29 (touch keys) | 2 softkeys, 6 shortcut keys |
Standby/ Talktime | N/A | N/A | N/A | N/A | 400 h/ 30 h |
Phonebook Entries | 1000 | 1000 | 1000 | 1000 | 500 |
Ethernet Port | Dual-port Gigabit Ethernet | 10/100- 41S Dual-port Gigabit Ethernet- 42S | Dual-port Gigabit Ethernet | Dual-port Gigabit Ethernet | Single 10/100M |
Headset Port | RJ-9 | RJ-9 | RJ-9 | RJ-9 | 3.5 mm headset jack |
External Yealink AC Adapter (optional) | AC 100~240V input and DC 5V/600mA output | AC 100~240V input and DC 5V/1.2A output | AC 100~240V input and DC 5V/2A output | AC 100~240V input and DC 5V/2A output | Basestation and Charger: DC 5V/600mA Output |
Yealink EXP40 Expansion Module | No | No | Yes | Yes | N/A |
Yealink Bluetooth Adapter BT40 | No | Yes | Yes | Yes | N/A |
Yealink Wi-Fi Adapter WF40 | No | Yes | Yes | Yes | N/A |
USB Recording | No | Yes | Yes | Yes | N/A |
Target Market
- Any Business in need of a new HPBX and infrastructure
- Multi-Location Businesses
- 40-5000 employee businesses
- Limited IT Staff / Shared Technology Responsibilities
- Businesses with remote teleworkers and associates that travel frequently
- Businesses with inbound Call Center needs
- Prospects moving a business into a new location – opportunity for technology refresh
Pricing- Leasing Options
Yealink phones will be offered (as a lease) bundled with the seat price, however, to indicate that the customer is interested in Yealink, the following $0.00 ‘configuration only’ product codes will need to be selected with the orders:
Seat Types | Product Code | Yealink Model | HPBX Seat Price+ Yealink NRR |
---|---|---|---|
Common Area Station | YLCONFIGT40G | T40G- 3 line | HPBX Seat + $0.00 |
Standard User | YLCONFIGT42S | T42S- 12 line | HPBX Seat + $0.00 |
Enhanced User | YLCONFIGT42S | T42S- 12 line | HPBX Seat + $0.00 |
Premium User | YLCONFIGT46S | T46S- 16 line | HPBX Seat + $0.00 |
UC1+ User | YLCONFIGT42S | T42S- 12 line | HPBX Seat + $0.00 |
UC2+ User | YLCONFIGT42S | T42S- 12 line | HPBX Seat + $0.00 |
If customers would like to upgrade from the models above, then the following product codes would need to be added to the existing seat types are as follows:
Upgrade/ Add-on Options | Applicable To | Product Code | Yealink Model | HPBX Seat Price + Yealink MRR |
---|---|---|---|---|
Upgrade to T46S | For Common, Standard and UC1+ seats | YLUPRGDT46S | T46S- 16 line | HPBX Seat + $4.00 |
Upgrade to T48S | For Common, Standard, Enhanced, Premium and UC1+ seats | YLUPGRDT48S | T48S- 16 line | HPBX Seat + $5.00 |
Upgrade to Cordless W60P- (base unit + 1 handset) | For Any seat type | YLUPGRDW60P | W60P- 2 lines per handset/ 8 lines per basestation | HPBX Seat + $11.00 |
Additional W56H handset | For Any seat type | YLUPGRDW56H | W56H- Cordless Handset Only | HPBX Seat + $6.00 |
Sidecar Expansion Module | For T46S and T48 Only | YLEXP40 | EXP 40 | HPBX Seat + $7.00/ phone |
Pricing- Purchase Options
Customers are also able to purchase peripherals and Yealink devices from Evolve directly for below MSRP rates:
Description | Applicable To | Description | NRR |
---|---|---|---|
Yealink T40G Purchase | Any purchased model can be used on any seat type with the “Purchased Handset Discount” for that seat type | YLT40GPUR | $65.00 |
T40G Power Cord | YLT40PWRPUR | $4.99 | |
T40G Wall Mount Bracket | YL4XWMPUR | $5.99 | |
Yealink T41S Purchase | YLT41SPUR | $80.00 | |
T41S Power Cord | YLT4XSPWRPUR | $6.99 | |
T41S Wall Mount Bracket | YL4XWMPUR | $5.99 | |
Yealink T42S Purchase | YLT42SPUR | $100.00 | |
T42S Power Cord | YLT4XSPWRPUR | $6.99 | |
T42S Wall Mount Bracket | YL4XWMPUR | $5.99 | |
Yealink T46S Purchase | YLT46SPUR | $135.00 | |
T46S Power Cord | YLT468SPWRPUR | $9.99 | |
T46S Wall Mount Bracket | YL46WMPUR | $5.99 | |
Yealink T48S Purchase | YLT48SPUR | $200.00 | |
T48S Power Cord | YLT468SPWRPUR | $9.99 | |
T48S Wall Mount Bracket | YL48WMPUR | $5.99 | |
Yealink W60P (with base station) Purchase | YLW60PPUR | $140.00 | |
Yealink W56H (handset only) Purchase | Requires W60P | YLW56HPUR | $80.00 |
Yealink EXP40 Expansion Module Purchase | Supports Yealink SIP-T46S, SIP-T46G, SIP-T48S, SIP-T48G | YLEXP40PUR | $90.00 |
Yealink BT40 Bluetooth USB Purchase | Supports Yealink SIP-T27G/ T29G/ T46G/ T48G/ T41S/ T42S/ T46S/ T48S | YLBT40PUR | $24.99 |
Yealink WF40 Wifi USB Purchase | Supports Yealink SIP-T27G/ T29G/T46G/ T48G/ T41S/ T42S/ T46S/ T48S/ T52S/ T54S | YLWF40PUR | $24.99 |
Yealink EHS36 Wireless Headset Adapter Purchase | Supports Yealink SIP-T48S/ T48G/ T46S/ T46G/ T42S/ T42G/ T41S/ T41P/ T40G/ T40P/ T29G/ T27G/ T27P | YLEHS36PUR | $29.99 |
Yealink RT20U- Repeater Purchase | Requires W60P | YLRT20UPUR | $119.99 |
Please note- all power cords and peripherals (USB and wall mounts) are only available for purchase.
Business Rules
- In order for Yealink phones to be applied to any seat types, they MUST include the zero dollar product codes OR upgrade product codes
- Seat types can range from Common Area to UC2+ and would be based on domestic, Canada, Hybrid or GEO
- Phones are available to be leased or purchase directly (see table above for purchase options)
- The models noted above are the ones that are Evolve supplied- other models are also supported and for additional information, please send an email to ProdDev@evolveip.net
- If customers have their own hardware, then the HPBX seat type would be discounted (Business as Usual) with the no hardware discount
- Evolved Office seat based business rules still apply
Languages Supported
All the Yealink models support the following language interfaces:
- English
- Chinese
- French
- German
- Italian
- Polish
- Portuguese
- Spanish (South American and European)
- Turkish
- Russian
Please note, Tier 1 Support, Training and Troubleshooting will still only be provided to clients in English
Resources
Yealink- Sales Training (presented on Monday January 16th 2018)
Polycom vs Yealink– Use this guide with your prospects to select which phone model suits their needs
Quick Start Guides
Peripherals Data Sheets
User Manuals
FAQs
- We currently have Polycom phones at our office, but would like to give some of our employees Yealink phones- will they still be able to extension dial each other?
- Absolutely- the ability for all your users to extension dial is the result of their configuration on our Evolve Cloud platform. Currently, Yealink will work with all Polycom phones on our platform
- We currently have Yealink phones- would Evolve be able to support them?
- Currently, Evolve IP supports the T40G, T41S, T42S, T46S, T48S and the W60 models. We need to verify the model of the phone and the current firmware to confirm- please email ProdDev@evolveip.net to check for updates
- For the wireless option, is the model the W60B or W60P? What about the W56H?
- The W60B is the base station. The W60P is the combination of base station and handset. The W56H is the handset only
- We have international offices as well- is Evolve able to supply them with Yealink phones as well?
- Yes- for all GEO footprint locations, Evolve will dispatch Yealink phones to international offices. For International Hybrid configurations, (as with Polycoms) all hardware would be sent to the US head quarters location
- Some of our employees like to use headsets- which headsets are supported by Yealink?
- Yealink offers a corded headset option available online (YHS33), but also supports a wide range of business grade wireless headsets including Plantronics, Jabra and Sennheiser. For a complete listing, please refer to this list of tested compatible headsets