Number Porting is the process of transferring the ownership of a DID from one carrier to one of the carrier's that Evolve IP uses for service with the UCaaS platform.

The client will need to fill out one of the Letter of Authority (LOA) documents depending on  whether the number is Local or Toll Free

Once the signed LOA document is provided to Evolve a ticket must be delegated to Service Delivery to initiate the port

Support should verify what the number should be provisioned as before the port completes

  • Provision as a new service

  • Assign to an existing Service

  • Keep in Phone Number (reserve pool) for future use

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