Hosted Exchange
Hosting Controller version 10
Creating new Customer (Panel User)
NOTE – This process is limited to provision group (Users in Resellers security group)
Press add Panel User
Enter User Name, Password and Email Address. Change User Role to Client, select Sell Plan Chose from drop menu EX2019+10Domains. And press Add Panel User.
Creating Exchange Mail Domain
Press Auto Login on new created Customer
Expand Provisioning on left side menu and click on Exchange
Press on Create Exchange Mail Domain
Enter Organization name, chose from drop box Mailbox Database and Mail Domain name (that will be default domain for that organization)
Following procedure can be done by Customer or Provisioning Sub-admin and resellers privileges.
Create Mailboxes and assign plan
Press Mailboxes on new created Organization
Enter Mailbox Name, Password, Chose Offering.
Standard = 50GB mailbox size
Standard Plus = 100GB mailbox size
In another tab you can enter personal user information
Add Bulk Mailboxes
In Manage Mailboxes click on drop menu next to +Create Mailbox and chose Add Bulk Mailboxes
Format of csv file can be find in: https://portal.hostingcontroller.com/kb/a194/how-to-add-bulk-exchange-mailboxes-through-hc.aspx
Add Resource Mailbox
Create Distribution List
Login as Customer and under Provision, Exchange click on Distribution List
Click on Create Distribution List
Enter new information or you can import existing DG or Security Group from AD in Customer OU.
Under Select Offering you have only one selection DL-1 (One Distribution List)
Public Folders.
Please Request to TIR 3 for New Public Folder Mailbox to be crated with information what database was dedicated to new customer. When created you will be able to continue creating Public Folders.
Login as Customer under Provisioning, Exchange, Organization Name (It should be name of the Customer) on right side drop box chose Public Folders
Enter the name of the Public Folder and type.
Public Folder Mailbox was created previously by TIR-3
Offering is one public folder with 1GB size
Journaling will be done by TIR-3
Chang Mailbox password
Login to company
Expend Provisioning and chose Exchange. On Right side click on Mailboxes button.
Find username what you want to reset password and press Dashboard.
Press Change Password
Enter new password and press Save.
How to increase mailbox size.
Login to company
Expend Provisioning and chose Exchange. On Right side click on Mailboxes button.
Find username what you want to change mailbox size and press Dashboard.
On Left side chose Advance Properties. On Right side chose from drop box offers
Standard is 75,000MB
Standard Plus is 100,000MB.