Report 6.02 - Campaign Time Frame Specific Statistics Report

Summary results of a campaign based upon the time frame and shows Succeeded, Failed, Wrong Destination, Handling Time


Parameters:

  • Customer Database
  • Manual Start Date/Time
  • Manual End Date/Time
  • Period
  • Calculated Start Period
  • Business Process
  • Main Table Accumulated By
  • Sub Table Accumulated By
  • Enable Pagination
  • Time Zone
  • Display Language
  • Calculated End Period
  • Campaign(s)
  • Dialer Type(s)


Fields:

  • Main Time Slice
  • Campaign Name
  • Dialer Type
  • Assigned Business Process
  • Total Ended
  • Total Succeeded In Time
  • % Total Succeeded In Time
  • Total Failed In Time From
  • % Total Failed In Time Frame
  • % Failed Max Attempt
  • % Total Ended in Wrong Destination
  • Total Purged
  • Total Handling Time
  • Max Handling Time in Time
  • Average Interaction Time in Time