Follow these steps when a customer needs to be added as a Mimecast Administrator.
Step-by-step guide
- Log into the Customer's Administrator Portal
- https://login-us.mimecast.com/u/login/?gta=administration#/login
- Select Accounts -> Roles
- Select Basic Administrator, click somewhere in the line. DO NOT SELECT "VIEW ROLE", It will redirect you to the wrong page.
- Select Add User to Role
- Check the users to be added and select Add Selected Users.
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