Problem

Create a disclaimer for a single user within exchange.

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

 

  1. Log into server and open Exchange Management Console. 
  2. Open the Organization Configuration tree, click Hub Transport, and click Transport Rules tab
  3. Right click the space on the Transport Rules tab and click New Transport Rule
  4. Enter the name and comment (comment optional) of your new rule and click "Next"
  5. Check the box next to “from people” and click the “people” link in the Step 2 text box
  6. Click Add on the popup window and pick the user account that needs the disclaimer
  7. After the address of the user appears in the Step 2 text box click "Next"
  8. On the Actions page, check the box “append disclaimer text and fallback to action if unable to reply”
  9. Click the “disclaimer text” link in the Step 2 text box
  10. Enter disclaimer text into the popup text box (html formatting works here), click “OK”, and click “Next”
  11. Add exceptions as needed and click "Next"
  12. Review your choices and click “New” to create the rule

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