When adding a new mailbox in the HEX portal you get the error message that there is no more available mailbox space.
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
Purchase more mailbox space for the client! |
Find the customer you are adding the mailbox for and select auto login
This is what the customer would see if they logged into the portal. Next you have to select purchase a plan.
Keep the default settings, and click purchase a plan on the right.
Enter the quantity of mailboxes you would like to add:
They are billed via report, so there is no need to send to billing.
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