| Product Category | UCaaS |
|---|---|
| Product Family | Handset Upgrades |
| Trouble Type | Aastra |
| Support Tier | Triage |
| Last Updated | 07/16/2018 |
**As of May 18, 2018 we are no longer able to order Aastra handsets from our vendor to continue offering a purchases option**
All Aastra MAC addresses or serial numbers will start with 00085D |
