KnowledgeBase
- http://support.evolveip.net/index.php/2015/09/paging/
QuickTip Video
- http://support.evolveip.net/index.php/2012/09/quick-tip-video-paging/

Features and Information

Up to 25 paging groups can be configured
Groups 1-23 are configured as Normal by default
- User can unsubscribe from these groups
- Volume is tied to the phone's ringing volume
- Normal pages can be blocked by Do Not Disturb (DND)
Group 24 is configured as Priority Paging by default
- User cannot unsubscribe if this is configured
- Volume is tied to the phone's ringing volume
- Priority pages will interrupt Normal pages or active calls
- Priority pages can be blocked by Do Not Disturb (DND)
Group 25 is configured as Emergency paging by default
- User cannot unsubscribe if this is configured
- Volume is set by system administrator (near max volume)
- Emergency pages will interrupt normal pages, priority pages and active calls
- Emergency pages will play despite Do Not Disturb (DND) being set

Requirements

Phone must be set to use FTP
Firmware must be 4.0.x and up
Polycom paging is proprietary and not expected to work with any other device

Configuration

You can add Paging via the site config to enable paging for every user in that site or you can add it per phone in specific phone configs. If you add it to specific phones, only those phones will be involved in paging (either transmitting or receiving) and other phones will not have the ability to receive or transmit pages

Add Paging to the site config
- If only a few users need paging then do not add paging to the site configuration, add it instead to the individual phone configurations
- The site configuration for a location can be accessed in TFTP01
- Add the following config to the customer's Polycom-site.cfg directly below this line: <polycomConfigxmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" csi:noNamespaceSchemaLocation="polycomConfig.xsd">

<ptt

     ptt.address="225.0.0.2"

     ptt.pageMode.enable="1"

     ptt.port="15060"

     ptt.pageMode.group.1.subscribed="1"

     ptt.pageMode.group.24.subscribed="0"

     ptt.pageMode.group.25.subscribed="0"

/>

**Adding this code to the site config enables paging for all users, after they reboot their phones**

Add Paging to a specific phone
- Look up the phone's configuration file in TFTPtoolkit
- Add the same code to the phone's configuration at the end before the closing </polycomConfig> tag
- Paging configurations on phones will override site configurations

Optional Setting Strings and explanations

String	Function
ptt.address="225.0.0.2"	Multicast Address Useed
ptt.pageMode.enable="1"	Enabled Paging (1 = on, 0 = off, default = off
ptt.port="15060"	Paging port used
ptt.pageMode.group.X.subscribed="1"	subscribes the site or phone to group X. Group 1, 24 and 25 - default is on. Other groups need to be subscribed with this code
ptt.pageMode.group.X.allowTransmit="1"	allows site or group to transmit page (1 = on, 0 = off, default = on)
ptt.pageMode.group.24.subscribed="0" ptt.pageMode.group.25.subscribed="0"	Turns off Priority (group 24) and Emergency (group 25) (default = on)
ptt.pageMode.group.X.available="1"	Sets availability of each group (1 = on, 0 = off, default = on)
ptt.pageMode.group.X.label="??"	Sets a label on the phone for each group. By default, phone displays Group X but with this setting, phone will instead display group name
ptt.pageMode.group.X.allowReceive="0"	Use this command if you want to have users page to that group but not receive pages. Use with string to allow transmit

Table of Contents

Features and Information

Requirements

Configuration

Optional Setting Strings and explanations

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