Product Category	Call Center
Product Family	Unity
Trouble Type	Assign a Unity Agent License
Support Tier	Triage
Last Updated	7/13/2018

XTIUM Knowledge Base > X Assign a Unity Agent license > image2018-7-16_11-4-19.png

Goto the User in OSSmosis 5

Goto the 'User Features'

Check the box next to the service "XTIUM Office: Unity Agent User"

XTIUM Knowledge Base > X Assign a Unity Agent license > image2018-7-16_11-5-55.png

Click the orange circle in the bottom right corner

Then, click save

Note: Make sure to include 'Billing Notes' in the ticket as the Billing department will need to manually adjust the invoice for the add/remove Unity Agent license