- Admin. Platform Usage By Organization:
- Dataset Report_PlatformUsageByOrganization, new fields:
- DBA structure changes
- new tables
- dbo.CmdOutput
- fields
- id
- output_value
- cdate
- processName
LOGIC CHANGES:
- ETL db changes:
- changes procedures:
- dbo.Upload_F_InteractionSkills
- dbo.Upload_F_AgentLife
- DBA db procedures changed:
- dbo.CleanYearDbs
- dbo.DropDatabaseOnAO
- dbo.DropDatabaseFromAOGroup
- Jobs changed:
- Admin. Platform Usage By Organization:
- procedures changed:
- DW.spRpt_CustomersComparativeVoiceMinutes
- Incoming SMS:
- Previous:
- Current:
- Count(F_Interactions.InteractionId)
F_Interactions.InteractionCreationType = 'Incoming'
F_Interactions.InteractionMedia = 'SMS'