Report 6.03 - Campaign Inspection Report

Summary results of a campaign and shows Succeeded, Failed, Handled, No Answer, Answering Machine, Fax Tone, Wrong Destination, Handling Time


Parameters:

  • Customer Database
  • Manual Start Date/Time
  • Manual End Date/Time
  • Period
  • Calculated Start Period
  • Business Process
  • Main Table Accumulated By
  • Sub Table Accumulated By
  • Enable Pagination
  • Time Zone
  • Display Language
  • Calculated End Period
  • Campaign(s)
  • Dialer Type(s)


Fields:

  • Main Time Slice
  • Campaign Name
  • Dialer Type
  • Assigned Business Process
  • Dialing Attempts
  • Total Ended
  • Total Failed In Time Frame
  • % Total Failed In Time Frame
  • Failed Max Attempts Reached
  • % Failed Max Attempts Reached
  • Total Ended In Wrong Destination
  • % Total Ended In Wrong Destination
  • Total Succeeded In Time Frame
  • % Total Succeeded In Time Frame
  • Successfully Handled By Agent
  • Successfully Handled By BP
  • Total No Answer
  • Total Ended In Busy Tone
  • Total Ended In Fax Tone
  • Total Ended in Answering Machine
  • Total Ended In Callback Request
  • Total Ended in Unknown Error
  • Total Purged