If a client should submit a request to have a new number routed to XCS

Open a ticket which should contain the number the client wishes to have routed.  If the client requires a new number, send the ticket to UCActivations to provide a new number for the client.

With the new number,  escalate the ticket so it can be further sent to Tier 3 to add the number to routing.

Tier 3 requires the Org ID and the Channel or BP Prefix to route the number.