Introduction
The Evolve Contact Suite eAgent Client is an easy to use browser application built specifically to meet the needs of contact center agents. It provides agents the features and functionality required to be productive in an omnichannel contact center.
On-Demand Training
e-Learning training courses can be found in the Evolve IP Client Training Center, our Learning Management System (LMS) designed specifically for our clients and their training needs. Our on-demand training is free for all Evolve IP clients and accessible via the Evolve IP Client Training Center.
Follow the link below to enroll in a specific on-demand training course. You will be prompted to login with your Evolve IP Client Training Center credentials. If you do not have credentials, please ask your administrator to contact training@evolveip.net to register your organization in the LMS.
ECS eAgent Training
Documentation
ECS eAgent - User Guide
Do you have a training related question? Email us at training@evolveip.net
We will respond within 24 hours on normal business days.