The Call Center Dashboard is a web application that delivers a real-time dashboard view of critical queue statistics and thresholds. The Dashboard allows visibility from a variety of devices from PC-based wallboards to individual PCs, Laptops, Tablets and Smartphones.
With a configurable interface, the Dashboard provides Call Center Managers with multiple display options such as Agent, Queue and Wallboard views.
Related Pages
Children Display
Elements:
Add/Remove Users to Call Center Dashboard AccessCall Center Dashboard Displaying Incorrect
Direct Call Center Dashboard Access
Mapping Call Center Dashboard Access to an OSSmosis Admin Account