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As Evolve IP migrates our call recording platform to Dubber, one of the key changes is that FTP transfer support is being deprecated. Once we have migrated your call recording service to Dubber, the existing FTP link will no longer deliver recordings. 

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  • Utilize the Dubber API to pull recordings from their platform to your systems. EvolveIP has put together THIS guide for getting started with the Dubber API. Additionally, Dubber has many partners with pre-written integrations for its platform that may be better suited if your organization does not have programming expertise on your staff.  https://www.dubber.net/marketplace
  • Use a third-party tool like TransferVox, which integrates with Dubber and is able to deliver your recordings to your FTP server (or several other options, including S3). 

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