Evolved Office: UC-One Support Site (A Platform) Version 22.9.10
Features
The UC-One application is a complete unified application that enables a user to perform all forms of communication from any location.
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- Download the application using the link below for your PC or MAC clients to install it locally on machine. Please ensure the user or admin has proper permissions to install applications on your desktop devices.
- Input your Evolve IP application username and password (often times called your ‘toolbar’ password). Your username is your 10-digit phone number.
- Once you have logged into the client for the first time, choose your location ("Aristotle" for Platform A), set a few of your preferences and you’re users are up and running.
- Distribute and use the quick reference guides to understand how to perform various common functions in the UC-One application.
- Support- The full user guide is available, along with FAQs listed below, to support administrators with common questions or issues.
UC-One Version 22.7.15 (Controlled Release)
- Addresses the following Bug-Fixes:
- Application Crashing
- Ad-Hoc Conferencing
Platform A - Application Download
Application Downloads
Please note - this version utilizes Regional Locations. This functionality allows for a single application download to support all Platforms. After installation and upon initial launch, choose your location as follows:
Application Downloads (Platform A) choose "Aristotle"
(Platform B, C, D) choose "Bell"
(Legacy AiTech) choose "Morse"
Windows (coming soon)
Mac (coming soon)
UC-One Mobile
iPhone & Android Details:
Resources
UC-One - A Cluster - Firewall Rules and Policies Updates
UC-One - B Cluster - Firewall Rules and Policies Updates
UC-One - C Cluster - Firewall Rules and Policies Updates
UC-One - D Cluster - Firewall Rules and Policies Updates
Evolve IP strives to provide the most information about a successful deployment of voice applications. When using softphones, the voice traffic now rides on the data network and often passes through customer owned firewalls and carriers ISP firewalls (Comcast, Verizon, Cox, AT&T, Time Warner, Windstream, XO, Sprint, etc). While Evolve cannot be an expert in all firewalls deployed by customers and ISPs, we do offer port openings and firewall settings that the application utilizes. Please review the attached document and investigate updates to your router/firewall for the application to perform optimally.
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