Overview: MS Teams
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calls delegate—
as someone that can make and receive calls on your behalf. "You can pick someone in Teams to be your delegate
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—when you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls."
Please note: Configuring Delegates is ONLY accessible on the Microsoft Teams DESKTOP client for Windows and Mac
Step 1: Set up the process to "Share your line with a Delegate"
Step 2: Receiptionist confirmation from the Executive (in Microsoft Teams)
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Executive User (username) added you as a delegate.Now you can: Make calls on their behalf Receive calls on their behalf Change their call and delegate settingsScreenshot from MS Teams:
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Step 3: Make and Recieve Calls as a Delegate
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title | Microsoft Documentation: Make and Receive Calls as a Delegate |
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How to: Put calls on Hold as a Delegate
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title | Microsoft Documentation: Place Calls on Hold as a Delegate |
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How To: Change your boss's call and delegate settings
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title | Microsoft Documentation: Change your boss's call and delegate settings |
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