The Evolved Call Center Web Supervisor is a web based application that provides management team members the ability to view queue activity, change agent states, retrieve, transfer or reorder calls in queue, silent monitor or barge-in on calls. Combined with comprehensive reporting capabilities, including historical and real-time activity for agents and queues,Web Supervisor provides the features and flexibility needed for Call Center Managers.
Portal Login: webapp-xsp.voip.evolveip.net/callcenter
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