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1. Registrar Host must be setup first for the internal soft phone to register to Broadworks. If you don't have Carrier Admin Access – a ticket must be opened and sent to Tier 3 or ECS Service Delivery to setup the registrar configuration. In the ticket please reference the following:
   1. Customer Name
   2. BS Enterprise ID
   3. HPBX Registrar Host
      1. A Platform = voip.evolveip.net
      2. B C D E F Platforms = voip-b.evolveip.net
      3. 
      4. Reminder the platform for the ECS Org and where the BW user is built needs to be the same
2. Override System Defaults -
   1. Go to the tab called, "New Features - Override System Defaults".
   2. Update / verify that the "Enable Web RTC Softphone" value is set to "Enabled".
   3. 

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